BRM Features and Benefits

Features

• Comprehensive business relationship dashboard view
• Real-time alerts for all key relationship and workflow information
• Seamless Microsoft Outlook® integration to email, calendar and tasks. Unlimited number of contacts, activities, leads, projects, sales, support cases for each account
• Easy-to-use Microsoft Outlook® client that eliminates the need for end users to learn a new tool
• Completely user-configurable environment that allows BRM to fit any company's needs
• Real-time email server interface that allows any authorized BRM user to retrieve key account information

Benefits

• Maximizes the flow and visibility of relationship information across the entire enterprise
• Manage all account information including contacts, actions, assignments and performance - all in one application
• Increases remote user efficiency by providing an easy to use interface in an environment that they already know and understand. (MS Outlook®)
• Eliminates the need for separate contact management, sales force automation, and customer support and customer relationship management systems
• Automates the notification of key account owners and management on pending and required actions
• Provides a single holistic dashboard view into all account information
• Eliminates the learning curve for remote users with the Microsoft Outlook® interface