|
BRM Features and Benefits
Features
- Comprehensive business relationship dashboard view
- Real-time alerts for all key relationship and workflow information
- Seamless Microsoft Outlook® integration to email, calendar and tasks. Unlimited
number of contacts, activities, leads, projects, sales, support cases for each
account
- Easy-to-use Microsoft Outlook® client that eliminates the need for end users to
learn a new tool
- Completely user-configurable environment that allows BRM to fit any company's
needs
- Real-time email server interface that allows any authorized BRM user to retrieve
key account information
Benefits
- Maximizes the flow and visibility of relationship information across the entire
enterprise
- Manage all account information including contacts, actions, assignments and
performance - all in one application
- Increases (end) remote users' efficiency by providing an easy to use interface
in an environment that they already know and understand. (MS Outlook®)
- Eliminates the need for separate contact management, sales force automation,
and customer support and customer relationship management systems
- Automates the notification of key account owners and management (if desired) on
pending and required actions
- Provides a single holistic dashboard view into all account information
- Eliminates the learning curve for remote users with the Microsoft Outlook®
interface
|